Frequently Asked Questions
Vinyl offers superior durability and safety as well as easy upkeep. Vinyl is fade resistant, splinter free, doesn’t require staining or painting and resists wood boring insects and bees.
What’s under the vinyl?
Our premium play sets are constructed using pressure-treated lumber covered by heavy-duty walled vinyl. This combines the strength of wood with the easy care and safe, smooth surface of vinyl.
What makes the play sets heavy-duty construction?
In addition to pressure-treated lumber under the vinyl covering, through-bolts and steel angles create heavy-duty corner and all-around construction. Metal powder-coated brackets and stainless steel bolts, screws and chains all resist peeling and rusting.
Can I customize my play set?
Yes! Packages featured on our website show our most popular requests, and help you to visualize tower options. You can order a featured package as is, or use packages to get ideas for your custom play set.
Can swings be switched or can we add to the set later?
As your children grow, baby swings can be switched for belt swings or other bigger-kid accessories. At a later date, you can also add swing beams or other features to build out your play set to accommodate changing needs and budget planning.
Why can’t I attach swings to an overhead climber?
Swings on overhead climbers create a safety hazard. When in use, a child using the overhead climber can easily get hit by a swinging swing. When swings are not in use, children using the overhead climber risk getting tangled in the hanging swings. As a result, Patiova does not permit swings on overhead climbers.
Is there a risk of the play set tipping over?
Our play sets are heavyweight and will not tip over in normal wind or use. Ground anchors also help secure swing beams firmly in place.
Does my yard need to be level?
Yes, your yard should be fairly level to safely accommodate a play set. You will also need to locate your play set six feet away from any structure or obstacle.
What type of surface is best for under our playset?
A shock-absorbing, protective surface, such as rubber mulch, is best for reducing the likelihood of injury from falls. Grass, dirt, carpet or thin mats lack the ability to absorb shock; concrete, asphalt and other hard surfaces are even more dangerous.
Do these play sets come with a warranty?
All products are guaranteed for 10 years against defects in the manufacturer’s workmanship or materials. Treated wood carries a limited lifetime warranty against decay and termite infestation. Vinyl and PVC parts carry a limited lifetime warranty against fading & discoloration. No other warranties of merchantability are made by the manufacturer.